Phones, text, chat
AI communications
Capture the first ring, match the patient, summarize the conversation, draft the reply, and turn every call or text into accountable follow-up.
AI operating system for modern dentistry
1DentalAI is being built to connect phones, scheduling, patient messaging, insurance, RCM, reputation, clinical AI, and practice intelligence into one governed system.
Now
18 calls
6 booked, 4 need review
AI summary
Patient asked about crown estimate. Insurance check and treatment follow-up queued for approval.
Patient timeline
Maya Thompson
Phone
Call answered, transcript ready
Insurance
Eligibility evidence received
RCM
Attachment risk flagged
Growth
Review request scheduled
1
Patient timeline from first call to final payment
24/7
AI-assisted capture for calls, texts, and requests
270/271
Eligibility evidence captured before the appointment
0
Placeholder workflows allowed in production
Product suites
The goal is not another dashboard. It is an operating layer that turns calls, claims, treatment plans, reviews, and clinical notes into tracked work.
Phones, text, chat
Capture the first ring, match the patient, summarize the conversation, draft the reply, and turn every call or text into accountable follow-up.
Eligibility to payment
Move eligibility, benefit evidence, claim readiness, attachment risk, payer follow-up, denials, and ERA activity into work queues teams can trust.
Reviews, recalls, recovery
Recover missed opportunities, request reviews at the right moment, follow up on unscheduled treatment, and connect campaigns to booked production.
Scribing, charting, perio
Give providers encounter context, draft documentation, perio workflow support, and controlled writeback paths that stay behind clinical approval.
PMS, EHR, CRM, payers
Connect PMS, payer, phone, payment, CRM, reputation, and clinical systems with setup checks, health monitoring, cost visibility, and approval controls.
Truthful analytics
See production, collections, call conversion, payer delay, treatment acceptance, and data quality with source-backed evidence instead of guesswork.
Productivity
Practices lose time to disconnected phones, manual insurance checks, claim rework, follow-up gaps, review requests, and repeated patient context hunting. 1DentalAI is designed to put that work into one queue with AI assistance and human approval.
View use casesRole-based workflows
Each workflow is designed for a specific handoff: front desk to billing, treatment coordinator to patient, provider to chart, practice manager to DSO leadership.
Front desk
AI phone and messaging workflows catch missed calls, identify known patients, convert new patient leads, and open the exact follow-up task.
Insurance coordinator
Eligibility, benefits, missing demographics, prior auth risk, and claim blockers are organized before the patient reaches the chair.
Treatment coordinator
Patients get timely follow-ups, financing prompts, payment links, and reminders tied to the exact treatment that was recommended.
Billing manager
Payer performance, claim status, ERA details, denials, and fallback work show up as measurable queues instead of hallway updates.
Dentist and hygienist
Call notes, forms, benefits, treatment history, AI note drafts, and perio data stay connected to the appointment and encounter.
DSO leadership
Central teams see location performance, approved playbook adoption, approvals, inboxes, billing queues, and launch status in one place.